Middle Managers

Say it, do it, earn it: the fast way leaders build trust

Sally Foley Lewis

Published on: 22/10/2025

Trust isn’t built by slogans—it’s earned through action. Discover how middle managers can boost credibility fast by mastering Say–Do alignment: promise clearly, deliver visibly, and build momentum.

Middle Managers

From Squeeze to Sync: Align the Top, Unleash the Middle

Sally Foley Lewis

Published on: 15/10/2025

When leaders misalign, the middle gets crushed. This blog unpacks McDonald’s 1999 turnaround to reveal how strategic clarity at the top drives strength in the middle. Learn how to align leadership, empower managers, and keep your organisational “burger” intact.

Middle Managers

Culture and candour: why direct turns damaging when insight is missing

Sally Foley Lewis

Published on: 08/10/2025

Clear candour is the secret sauce for middle managers. Blunt feedback without insight damages culture and trust. With self-awareness, psychological safety and situational insight, feedback lifts standards, strengthens communication and builds thriving teams.

Middle Managers