11th - 13th September 2025
Unlock Your Potential:
2025
Middle Managers Online Muster
Elevate your skills with 3 FREE days of leadership and professional development.
Register for the Middle Managers Online Muster Today!
Middle Managers are critical for driving business success...
Middle Managers are "the economy's last best hope"!
"Investing in middle management might be the smartest and easiest way to increase growth from its current 2.9 percent and back to the days of 7 percent."
- Sam Walker, Deputy Editor at The Wall Street Journal
Middle managers not only play a part in company success, but they are actually the single most important factor in driving productivity.
- Gallup World Poll
Why Middle Managers Matter
Middle managers are the backbone of every organisation -connecting strategy with execution, senior leadership with frontline teams, and vision with results. Yet, they are often overlooked when it comes to leadership development, despite playing a critical role in engagement, performance, and innovation.
A well-developed middle manager can boost productivity, improve team morale, and drive business success by fostering collaboration, streamlining workflows, and making strategic decisions that impact the bottom line. But without the right skills and support, middle managers can become overwhelmed, leading to bottlenecks, disengagement, and burnout.
This is why investing in middle manager development is no longer optional - it’s essential. When middle managers thrive, teams perform better, employees stay longer, and organisations achieve greater results. The Middle Managers Online Muster 2025 is designed to give middle managers the tools, strategies, and community they need to step up, lead with confidence, and make a real impact.
3 days of expert presentations, interviews, insights and resources
High performing Middle Managers are confident in themselves and are influential in how they stand up, speak up and stand out. They have clarity in what they are doing and what their team is working on; and they have the skills to engage their team members for greater cooperation and productivity.
The Middle Managers Online Muster is the perfect free three-day event to amplify your self-development, dive into managerial and leadership development, and expand your interpersonal skills.
Confident middle managers who have clarity in who they are, their leadership and their role, backed by the skills to engage and empower for greater collaboration and cooperation, are going to be successful, productive and happy middle managers.
Who's the Middle Managers Online Muster for:
If you have responsibility for others achieving work and you report to someone senior, then the Middle Managers Online Muster is for you.
General Manager
Plant Manager
Office Manager
Regional Manager
Divisional Manager
Assistant Manager
Team Leader
Frontline Leader
Supervisor
Shift Leader / Shift Supervisor
Financier Worldwide Magazine says,
“The power of middle management to enable companies to thrive and grow should come as no surprise for global executives. Middle management acts as the important link between the C-suite’s goals and strategies and the employees that execute them.”
Build your leadership capability...
Building leadership capability is essential for strong, effective, inspired teams; to drive productivity; and create a culture of trust and accountability, leading to sustained business success and personal career growth.
Expand your leadership capacity...
Building leadership capacity empowers individuals and teams to navigate challenges, foster innovation, and drive sustainable success through confident, strategic decision-making.
Strengthen your leadership conviction...
Building leadership conviction strengthens decision-making, inspires trust, and empowers leaders to take decisive action with confidence and integrity, driving meaningful and lasting impact.
Global experts delivering essential content for middle manager's leadership and professional development
Eugene Seah
Create an engaged and effective team with an abundance mindset.
Why team members gradually become disengaged.
The top 3 mistakes made by middle managers to solve this issue.
The most effective way to help your team become engaged and effective.
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Create an engaged and effective team with an abundance mindset
It’s very common for many team members to grow gradually disengaged and to contribute less effectively to team goals. Some even develop the silo mindset and withhold information and help from the rest of the team. This session is designed to reverse this trend and create a positive culture, using a psychological framework called the “abundance mindset.” It combines core values and belief systems, with communication techniques that can persuade and influence in authentic ways. The overall result is an engaged and effective team.
About Eugene Seah
Eugene Seah calls himself a reformed corporate zombie, who found his life purpose in 2014 when he lost his job. Since discovering his life purpose, he has been invited round the world to share his story (including Moscow, Dubai, Shanghai, Florida, and even Pyongyang!), and also appeared multiple times on radio, TV and the newspapers. In his keynotes and coaching programmes, he combines his unique experience of regional corporate leadership with NLP (neurolinguistic programming) psychological principles, as well as practical and timely business case studies. In 2023 he published his first book “Superbrand Me” to share the 3 powerful ways to build trust and overcome challenges. This book has been reprinted thrice and has received much positive reviews from young and experienced professionals alike.
Mel Sherwood
How to Boost Your Impact and Influence with the RED Effect™
Ensure your voice is heard, your presence is felt and your influence grows!
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Content content
As a Middle Manager, you’re the vital link between senior leaders and your team, and your ability to communicate with confidence and credibility directly impacts your success. But how do you ensure your voice is heard, your presence is felt and your influence grows? In this session, you’ll discover powerful strategies to enhance your personal impact, build trust and authority and navigate high-stakes situations with ease. Whether you're leading meetings, presenting to senior leaders or inspiring your team, The RED Effect™ framework will equip you with the tools to step up, stand out and make a lasting impression.
Learn how to:
• Speak with clarity and authority
• Develop a powerful physical presence
• Manage impostor syndrome and increase confidence
• Understand 5 key areas that affect your credibility
• Utilise the little-known technique to engage people in online meetings
• Become more visible and build your personal leadership brand
• Use The RED Effect™ framework to bring your best to any situation
About Mel Sherwood
Mel Sherwood is a Personal Impact and Presentation Skills Speaker, Founder of The RED Effect™ and Author of ‘The Authority Guide to Pitching Your Business’.
She works with business leaders and teams who want to increase their influence and impact by communicating with more clarity, credibility and confidence.
An Australian who now lives in Scotland, Mel combines over 25 years’ experience in business with a background as an actor, presenter and singer.
Sagar Amlani
Navigating Leadership Challenges: The AIM Framework for Middle-Level Managers
This session introduces the AIM Framework (Awareness | Investment | Motivation) as a powerful tool to help middle-level managers navigate their unique challenges effectively.
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Navigating Leadership Challenges: The AIM Framework for Middle-Level Managers
Middle-level managers play a crucial role in organizations—balancing strategic directives from leadership while ensuring seamless execution with their teams. They juggle expectations, manage conflicts, and drive performance—all while striving for personal and professional growth.
This session introduces the AIM Framework (Awareness | Investment | Motivation) as a powerful tool to help middle-level managers navigate their unique challenges effectively. Through practical insights and real-world applications, participants will learn how to:
✅ Develop Awareness of their leadership strengths, blind spots, and workplace dynamics.
✅ Make strategic Investments in skills, relationships, and decision-making for long-term success.
✅ Stay Motivated despite workplace pressures, leading with confidence and clarity.
Join to explore how the AIM Framework can transform the way you lead, balance responsibilities, and create a lasting impact in your organization.
By attending "Navigating Leadership Challenges: The AIM Framework for Middle-Level Managers," participants will gain:
✅ Enhanced Self-Awareness – Understand personal leadership strengths, areas for growth, and how to navigate workplace dynamics effectively.
✅ Strategic Decision-Making Skills – Learn how to prioritize and manage responsibilities effectively, ensuring a balance between execution and strategy.
✅ Improved Team Management – Gain insights on leading with clarity, fostering collaboration, and driving team performance while handling challenges.
✅ Better Stakeholder Management – Develop the ability to communicate and align with both senior leadership and team members effectively.
✅ Stronger Resilience & Motivation – Discover techniques to stay motivated, avoid burnout, and lead with confidence despite workplace pressures.
✅ Practical Application of AIM Framework – Walk away with actionable steps to implement Awareness, Investment, and Motivation in daily leadership roles.
This session will equip middle-level managers with practical tools and a fresh perspective to navigate their roles with clarity, confidence, and impact.
About Sagar Amlani
Sagar Amlani – The Productivity Explorer
Sagar Amlani is a beacon of resilience and transformation, a leader who has turned challenges into stepping stones for success. His Journey from slums of Mumbai to a Vice President is a testament to his hardwork.
With over 18 years of experience, Sagar has helped organizations enhance productivity, streamline processes, and drive prosperity with peace. As a business consultant and professional speaker, he is on a mission to empower individuals to cultivate The Productive Mindset—transforming both work and life through his AIM framework (Awareness, Investment, Motivation).
He is the author of three books, two of which have become national bestsellers. His latest, ‘The Power of AIM’, has been recognized as the Book of the Year 2024.
A LinkedIn Top Voice for 2023-24 and honored as a Global Indian Under 40, Sagar has built an influential presence in the industry.
Beyond consulting and speaking, he coaches leaders to build their thought leadership and digital reputation on LinkedIn, helping them establish a strong presence and influence in the digital world.
Middle Manager Online Muster 2025 Sponsor:
Rise and Renew Retreat
Amanda Lambros
The New ROI: Investing in Mental Wealth for Middle Management Success
Boost resilience, productivity and leadership effectiveness with a practical approach to mental well-being.
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The New ROI: Investing in Mental Wealth for Middle Management Success
Middle managers are the glue holding organisations together, yet they are often stretched thin, balancing team demands, leadership expectations, and rapid technological advancements. In a world increasingly dominated by AI and automation, human-centric leadership is more critical than ever.
In this session, Amanda Lambros will share the Mental Wealth Framework, a practical approach to prioritising mental well-being while boosting resilience, productivity, and leadership effectiveness. Attendees will discover how to:
✅ Recognise and manage stress before burnout sets in
✅ Create a sustainable self-care strategy amidst a demanding workload
✅ Lead with empathy and psychological safety in an AI-driven world
✅ Build a culture of mental wealth that enhances team performance
By investing in mental wealth, middle managers can not only survive but thrive in 2025 and beyond.
Key Take-aways:
1️⃣ Recognise the signs of mental wealth and burnout – Understand the difference between stress, burnout, and mental wealth, and identify early warning signs before they impact leadership effectiveness.
2️⃣ Implement practical self-care strategies – Learn actionable ways to incorporate self-care into daily routines without feeling guilty or overwhelmed.
3️⃣ Lead with psychological safety and emotional intelligence – Gain skills to foster a supportive, trust-driven team environment, even amidst high-pressure demands.
4️⃣ Balance productivity and well-being in a tech-driven world – Discover strategies to remain efficient while maintaining personal and team mental health in the age of AI and rapid change.
5️⃣ Set boundaries and prevent work overload – Learn how to say "no" strategically, delegate effectively, and manage expectations without compromising performance.
6️⃣ Develop a Mental Wealth Plan – Walk away with a personal roadmap for investing in mental wealth, resilience, and sustainable leadership success.
7️⃣ Embrace a human-centric leadership approach – Understand how to be a leader who prioritises people, connection, and well-being while navigating the complexities of middle management.
About Amanda Lambros
Amanda Lambros is a Certified Speaking Professional, therapist, and educator with over 20 years of experience in mental health, relationships, and leadership development. As the creator of the Mental Wealth Portfolio, she empowers professionals to invest in their mental well-being for long-term success. Amanda speaks internationally on self-care, resilience, and leadership, equipping middle managers with practical strategies to thrive in high-pressure environments. She is also the Australian Ambassador for the Global Speakers Federation and Director of the Grief Recovery Institute of Australasia.
Charlotte Kemp
Two Trends That Explain
the World Today
There are two trends that have a huge impact in the world today. They affect everything from business strategy to societal norms, from international politics to personal decisions. These trends are impactful on their own but when they intersect they introduce significant disruptions to how we expect the world to work and what we anticipate in the future.
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Two Trends That Explain the World Today
There are two trends that have a huge impact in the world today. They affect everything from business strategy to societal norms, from international politics to personal decisions. These trends are impactful on their own but when they intersect they introduce significant disruptions to how we expect the world to work and what we anticipate in the future.
At their core, these trends are about people and how they see the world. Their fears, hopes, anxieties and aspirations are the lenses through which they see change and development. They explain why people sometimes support initiatives and other times undermine efforts - even if they don’t understand why themselves.
The first trend is the continuum of binary to fluid. The world is not just black or white, on or off, right or wrong, but beautiful in its complexity.
The second is the tension between scarcity and abundance of market demands, personal resources, environmental implications and developing technologies.
Key Take-Aways:
1️⃣ An understanding of the binary / fluid trend as well as the scarcity / abundance trend.
2️⃣ Seeing and interpreting other trends, drivers of change, policy and social changes through the lens of these trends.
3️⃣ An understanding of how these trends relate to a person’s mindset and values.
4️⃣ As our mindsets determine whether we see tasks as problems or opportunities or change as threat or development, a manager can then see why initiatives are supported or not, or why certain people respond positively or negatively to changes in the workplace.
5️⃣ Having a tool or a narrative to understand why people may feel the way they do, removes the confusion when people don’t respond how we expect.
6️⃣ This understanding gives managers a valuable lens to see the broader picture of the organisation’s direction as well and to see their role in supporting, sustaining, or shifting organisational goals.
7️⃣ These trends are helpful to middle managers to see both up and down the organisation as well as the broader field that they operate in.
About Charlotte Kemp
Charlotte Kemp is a futurist keynote speaker and futures thinking executive coach. She is a Past President of the Professional Speakers Association of Southern Africa (PSASA) and Global Speakers Federation (GSF) and maintains membership of the Association of Professional Futurists (APF).
Charlotte writes extensively about different facets of futures thinking and how we can apply these principles to develop thinking fit for the future, especially in a middle managers role.
https://www.futuresalchemist.com/
Marta Pardo
The Power of Audacity
Small Call to Action Headline
Embrace calculated risks, challenge the status quo, and unlock creative solutions that drive results.
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In today’s business world, playing it safe is no longer enough. The Power of Audacity is a transformative masterclass designed to inspire middle managers to lead with boldness, clarity, and courage. Audacity is not about recklessness it’s about taking smart, confident action when others hesitate. This session empowers leaders to embrace calculated risks, challenge the status quo, and unlock creative solutions that drive results. Through real-world examples and actionable tools, I will share how audacity strengthens trust, boosts motivation, and positions leaders as change-makers in their organizations. Whether you’re managing teams, navigating uncertainty, or striving to influence upwards, this masterclass provides the mindset and strategies needed to lead with conviction and impact. Step into your power because the future doesn’t belong to the hesitant, it belongs to the audacious.
Bold decision-making: At the end of my session, middle managers will develop bold leadership habits to make confident, high-impact decisions in uncertain environments.
Motivational leadership: At the end of my session, middle managers will be equipped to boost team motivation and trust through authentic, courageous leadership.
Resilience through risk: At the end of my session, middle managers will transform fear of failure into resilience and use it as a driver for innovation.
Powerful communication: At the end of my session, middle managers will communicate audaciously to inspire, influence, and be heard at all levels of the organization.
Strategic risk-taking: At the end of my session, middle managers will identify and seize overlooked opportunities by taking calculated, strategic risks.
About Marta Pardo
Marta is an award-winning global keynote speaker, leadership expert, and President of the Professional Speakers Association of Spain. With over 30 years of international experience in hospitality, customer experience, and bold management . Working with Walt Disney, Accor Hotels & Marriott. She is the creator of the P-ROAD method, helping leaders drive motivation and trust. Recognized as Best Live Speaker 2024 and a Top Global Management Guru, Marta speaks fluently in English, Spanish, and French.
Lindsay Adams OAM CSP
How Self-Awareness Drives Success in Middle Management
Self-awareness is the key to effective leadership, especially in middle management, where balancing team dynamics and executive expectations is crucial.
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How Self-Awareness Drives Success in Middle Management
Self-awareness is the key to effective leadership, especially in middle management, where balancing team dynamics and executive expectations is crucial. In this session, we’ll explore a range of assessment tools which are useful for middle managers to be aware of and discuss the power of using these tools. Next, we’ll explore when it is appropriate to utilise these tools, and which assessment tool fits your individual situation and why.
We’ll explore assessment tools like the DISC Model, Learning Styles, Emotional Intelligence, and Motivators. All of which provide powerful insights that help managers understand their strengths, blind spots, and leadership style. By raising self-awareness, managers can improve communication, decision-making, and team engagement. This session will equip leaders with the tools they need to unlock their full potential and drive success through a deeper understanding of themselves and others.
Key Take-aways:
1️⃣ Increased Self-Awareness: Understand your unique leadership style, strengths, and areas for growth.
2️⃣ Effective Communication Skills: Learn how DISC and Emotional Intelligence improve interactions with teams, peers, and executives.
3️⃣ Stronger Decision-Making: Gain insights into how personal motivators and learning styles influence leadership choices.
4️⃣ Improved Team Dynamics: Recognise how self-awareness enhances collaboration, conflict resolution, and employee engagement.
5️⃣ Actionable Growth Strategies: Leave with practical steps to apply assessment insights for continuous leadership development.
About Lindsay Adams OAM CSP
Lindsay Adams OAM is the CEO of 24x7 Assessments, he is an award-winning conference speaker and specialises in understanding people and bringing out the best in people. He has a wealth of experience in the assessment tool industry and has used thousands over the last 25 years in his own business. Today he teaches others how to harness the power of these tools for quality outcomes with themselves, their staff and stakeholders.
Joni Peddie
Building Change Stamina: Transform Your Team's CAN'T into CAN DO Mindset
As AI and digital transformation reshape our workplace, middle managers must simultaneously adapt while guiding their teams through unprecedented change.
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Building Change Stamina: Transform Your Team's CAN'T into CAN DO Mindset.
In this dynamic session, explore how to build lasting Change Stamina - the essential capability that transforms uncertainty into opportunity. As AI and digital transformation reshape our workplace, middle managers must simultaneously adapt while guiding their teams through unprecedented change. Learn practical strategies to shift your team from a CAN'T mindset to a CAN DO attitude.
It's as simple as: C + A + N
(Mental) Clarity: Sharpen your mental focus and decision mastery
(Emotional) Agility: Develop emotional wisdom and build real connections and trust
(Physical) Nexus: Cultivate the energy and stamina to thrive under pressure
CAN DO is a set of practical tools that help build psychological safety, develop adaptability, and create momentum through small wins. Walk away with simple techniques to boost your team's Change Stamina, turning daily challenges into stepping stones for team growth and success.
About Joni Peddie
Joni Peddie, CEO of Resilient People, is a renowned Behavioural Strategist helping leaders thrive amidst AI disruption and unprecedented change. With 30+ years of corporate experience, she specializes in building resilience through practical strategies that integrate mental, emotional, and physical well-being. A Certified Speaking Professional and Global Speaker Federation Board member, Joni equips managers with 'Change Stamina' to Bounce Forward™️ in today's complex business landscape.
Divesh Soni
The Purpose-Driven Middle Manager: Aligning Personal and Organizational Goals for Impact
To create a lasting impact, Middle Managers must unleash their purpose, understanding their intrinsic motivation and how it aligns with organizational goals.
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The Purpose-Driven Middle Manager: Aligning Personal and Organizational Goals for Impact
Middle managers are the backbone of any organization, driving execution while bridging leadership vision with frontline teams. To create a lasting impact, they must unleash their purpose—understanding their intrinsic motivation and how it aligns with organizational goals. Crafting a purpose statement helps define their leadership identity, guiding decisions and fostering authenticity. A purpose-driven framework consists of three key elements:
1. Experience for Synergy – Leveraging personal and team strengths to create a collaborative and high-performing culture.
2. Contribution Beyond Yourself – Inspiring teams by connecting individual efforts to a greater organizational and societal impact.
3. Growth Together – Aligning personal development with business success, ensuring sustainable leadership and collective progress.
By embracing this approach, middle managers not only elevate engagement but also build a leadership legacy, driving long-term value for themselves, their teams, and the organization. True leadership begins when purpose meets impact.
Key Take-aways:
1️⃣ Clarity of Purpose
2️⃣ Enhanced Leadership Influence
3️⃣ Stronger Team Synergy
4️⃣ Greater Organizational Contribution
5️⃣ Sustainable Career Growth
6️⃣ Purpose-Driven Decision Making
7️⃣ Legacy of Leadership
About Divesh Soni
Divesh is a Purposeful Leader dedicated to unlocking the potential of middle managers, elevating engagement, and driving sustainable economic growth (SDG 8). With 15+ years of expertise in sourcing, business management, Capability and Inclusion, he equips middle managers with the skills to align teams with organizational Purpose. As a certified trainer, coach, author of 2 books, and speaker, Divesh inspires middle managers to lead with confidence, enhance influence, and create impact through workshops, speeches, and coaching sessions.
Jeff Sigel
Doer, Leader, & Influencer - The Roles of Middle Manager
The key to surviving and thriving in middle management is to understand that it is really 3 roles in one: Doer, Leader, and Influencer. Developing skills for each of these distinct roles gives middle leaders a toolkit to draw on as they navigate the challenges of managing up, leading teams, and gaining commitment from peers and senior leaders.
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Doer, Leader, & Influencer - The Roles of Middle Manager
Middle management can sometimes feel like the most underappreciated place in the corporate hierarchy. Yet, it is where most people will spend the vast majority of their careers. It is also, arguably, where the most important work of the business happens. No vision or strategy that comes from the top can come to life in the actions of frontline employees without passing through the hands, actions, and words of the leaders in the middle.
The key to surviving and thriving in middle management is to understand that it is really 3 roles in one: Doer, Leader, and Influencer. Developing skills for each of these distinct roles gives middle leaders a toolkit to draw on as they navigate the challenges of managing up, leading teams, and gaining commitment from peers and senior leaders.
We will explore the Doer-Leader-Influencer framework and provide practical tools for each of these essential roles.
About Jeff Sigel
Jeff Sigel is passionate about creating more fulfilling work environments and careers for middle managers everywhere.
After over 20 years of corporate experience in top food, grocery, and restaurant companies, Jeff now coaches mid-level leaders and supports companies looking to empower their middle management teams. He is the author of “The Middle Matters: A Toolkit for Middle Managers”.
Jeff lives in Boston, Massachusetts, USA with his wife, two kids and a small menagerie of pets.
Sarah Carney
Getting Comfortable with the AI Revolution
The best conversation you have ever heard on the subject of AI answering every question you have on the topic and how to not just thrive but survive in this AI revolution.
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Getting Comfortable with the AI Revolution
In this session, Sarah and Sally will explore how Middle Managers can get comfortable with AI and the rate of speed of change in technology. What Middle Managers can do to stay ahead of the game, leverage the tech and support their teams to excel.
About Sarah Carney
As the National Chief Technology Officer for Microsoft, Sarah Carney spearheads the technical strategy, vision, and execution for the company's most significant customers. Prior to Microsoft Sarah served in the Australian army, followed by a decade travelling the world and working across a broad range of industries in both Europe and the Middle East. From supporting Think Tanks to building custom business applications and even attending ballet for a living.
Connect with Sarah:
Dr Wendy Lee
Brand You: The Power of Presence, Style & Influence
Level up your style, executive presence and master the art of leadership etiquette.
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Brand You: The Power of Presence, Style & Influence
A polished brand image isn’t just about dressing well (though, let’s be real, that helps!). It’s about owning your presence, projecting confidence, and using your style, body language, and communication skills to command respect—without saying a word. From the colours you wear to the way you shake hands, everything speaks before you do. And in a world where first impressions stick, you want yours to say: "I’m here, I’ve got this, and I lead with impact."
This session is all about leveling up your professional style, perfecting the art of effortless executive presence, and mastering the unspoken rules of leadership etiquette. Whether it’s mixing and matching power colours, striking the perfect balance between approachable and authoritative, or knowing exactly how to say “no” with grace—you’ll walk away with the tools to elevate your brand image and influence in any room, virtual or otherwise.
Because in 2025, middle managers don’t just manage—they lead, inspire, and leave a lasting impression. And it all starts with Brand You.
About Dr Wendy Lee
Dr. Wendy Lee is a trailblazing BrandImage™ Consultant and founder of Chapter One Asia, an award-winning consultancy that has empowered over 320,000 executives worldwide. A sought-after speaker, author, and industry leader, she pioneered Asia’s first accredited BrandImage™ International Institute. Her expertise spans Fortune 500 companies, government agencies, and top universities. Recognized with multiple accolades, she continues to shape the branding landscape, blending image, strategy, and impact. As Wendy believes, “With substance, there must always be style.”
Sam Silverstein
The Accountability Advantage - Building a Sustainable, High-Performance Workplace Culture
Create and maintain a culture of accountability!
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The Accountability Advantage - Building a Sustainable, High-Performance Workplace Culture
Does a culture that prioritizes accountability connect to your bottom line?
Absolutely! At the end of the day, there are two kinds of leaders: those who do not get why it is vitally important to build and sustain an accountable culture and those who do. This program makes a compelling case for investing in an accountable workplace culture … and offers a clear, five-step action plan for making it happen in your organization. Sam Silverstein lays out the evidence that creating an inspired workplace culture based on accountability makes it possible for your organization to deliver steady, sustainable organizational growth in all the metrics that matter, including revenue.
During this engaging and interactive program, participants will discover:
The Importance of Accountability: Recognize that building and sustaining an accountable workplace culture is not just a choice but a necessity. It’s essential for creating a high-performance environment that can drive success in your organization.
The Link Between Culture and Bottom Line: Understand the critical connection between organizational culture and financial success. Recognize that a culture of accountability can directly impact your company’s bottom line, including revenue and other important metrics.
A Compelling Case for Investment: Gain insight into the compelling arguments and evidence for investing in an accountable workplace culture. Understand the tangible benefits that such a culture can bring, not only for your business but also for the communities and individuals associated with your organization.
Five-Step Action Plan: Learn a clear and actionable five-step plan for creating and maintaining an accountable culture within your organization. This plan will serve as a roadmap for CEOs to implement these changes effectively.
Remove obstacles and excuses to inspire collaboration and accountability.
About Sam Siverstein
Accountability & Leadership Keynote Speaker Sam Silverstein’s mission is to empower people to live accountable lives and transform the way they do business. He works with organizations worldwide to help build powerful workplace culture and long-term sustainability.
Sam is the founder of The Accountability Institute® and the Fractional Chief Culture Officer™ program. He has been inducted into the Speaker Hall of Fame and has been recognized as a Global Guru culture expert. Sam is the author of 13 books.
Neerja Singh
Redefining Middle Management: Empowering Gen Z to Lead Without Losing Themselves
Learn actionable insights to bridge generational gaps, foster leadership pipelines, and future-proof their organisations.
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Redefining Middle Management: Empowering Gen Z to Lead Without Losing Themselves
This session explores how organisations can reimagine middle management roles to align with Generation Z's values of autonomy, well-being, and purpose. By addressing their reluctance to pursue traditional management paths, the session will highlight strategies to make leadership roles more appealing and impactful for this entrepreneurial and socially conscious generation. Attendees will learn actionable insights to bridge generational gaps, foster leadership pipelines, and future-proof their organisations.
Key Take-Aways
You will...
1. Understand why Gen Z avoids traditional management roles.
2. Learn how to redesign middle management positions to emphasise autonomy, creativity, and personal growth.
3. Gain strategies to foster work-life balance and reduce stress in leadership roles.
4. Explore how to empower Gen Z through mentorship and skill-building opportunities.
5. Identify ways to align organisational goals with Gen Z's values of purpose and social impact.
6. Learn to build flatter, team-centric structures that resonate with younger professionals.
7. Leave with actionable steps to create a sustainable leadership pipeline for the future workforce.
About Neerja Singh
Neerja Singh, a Generational Diversity Speaker and author of six books, is a columnist on "A Step Ahead" of Gen Next. A TEDx speaker and certified virtual presenter, she enables multinational companies, educational institutions, and the armed forces to harness generational diversity. She is an Oxford University Press Resource Person in a Senior Management Executive Program at IIM Trichy and training as a generational coach. A University Gold Medalist in Philosophy, she also serves as Global Speakers Federation Vice President (2024-25).
Gary Edwards
Strategic Negotiation for Middle Managers: Influence, Leverage, and Impact
Middle Managers ability to negotiate is the key for effective, respected and future-proofed leadership.
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Strategic Negotiation for Middle Managers: Influence, Leverage, and Impact.
Middle managers are the bridge between strategy and execution. Their ability to negotiate—whether for resources, autonomy, better pay, or tech adoption—is key to making them effective, respected, and future-proofed leaders. This session will provide middle managers with practical tools to understand the why, what and how of effective negotiation, that they will be able to apply in any situation.
Topics include:
... Why negotiation matters
... The four levers of effective negotiation ... Responding to resistance and objections
... Dealing with different personalities
... Skills and tactics for dealing with specific situations
... Making negotiation work in your organisation
You'll learn:
- Negotiate with confidence to gain more autonomy, resources, or recognition .
- Frame their requests strategically so decision-makers see the value rather than the risk.
- Use leverage effectively, drawing on their unique position between leadership and teams.
- Handle resistance and pushback from executives, peers, and direct reports with persuasive responses.
- Time their negotiations wisely, choosing the right moments to maximise influence.
- Apply a simple negotiation framework to get faster, more favourable decisions.
About Gary Edwards
Gary is a communication expert who works with leaders who want to be more influential and help their business manage change and build collaborative cultures.
He’s a former lawyer, negotiation expert and mediator, and for the past 20 years has run his own speaking and coaching business.
Gary’s clients include BHPBilliton, IKEA, Coles Group, SA Water, SA Police, BAe Systems and many government departments and private businesses.
Kevin Humphreys DSC
Intentional Leadership Drives Excellence
Middle managers are often caught in a whirlwind of competing priorities, unclear goals, and constant pressure to deliver results. Without intentional leadership, this leads to poor communication, dwindling employee engagement, mounting stress and lower productivity.
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Intentional Leadership Drives Excellence
In today’s fast-paced environment, middle managers are often caught in a whirlwind of competing priorities, unclear goals, and constant pressure to deliver results. Without intentional leadership, this leads to poor communication, dwindling employee engagement, mounting stress and lower productivity.
These issues don’t just hinder performance, though. They result in a cycle of reactivity and burnout that limits both individual and organisational success. Then, you carry all this home.
Intentional leadership’s core is the understanding that self-leadership is the foundation of team (and home) success. When leaders take ownership of their mindset, habits, and behaviours, they build resilience and gain the clarity needed to guide their teams (and families) through complexity with calm confidence.
This session challenges you to look inward, reconnect with your values, and act with greater focus and intention. Only when leaders lead themselves well can they truly drive excellence in themselves, let alone those around them.
Key Take-aways
Know how to keep your wings level and get stuff done!
Understand how Intentional Leadership can break the cycle of chaos.
Learn how to be selfish so you can be selfless.
Learn how to inspire trust, energise teams, and achieve sustainable results.
Walk away with practical strategies to immediately reduce stress.
Understand how to drive a culture of excellence.
About Kevin Humphreys DSC
Kevin Humphreys DSC is a leadership expert. He’s piloted Black Hawk, Chinook and rescue helicopters across Australia and abroad, led small and large teams in high-stress environments, survived toxic workplaces (just) and was awarded the Distinguished Service Cross for his command and leadership under fire in Afghanistan. As an author, trainer, speaking professional, and coach, he combines his operational and emotional experiences with evidence-based tools to mentor businesses and individuals on their leadership path.
Kim Seeling-Smith
9 Keys to Keep Your Best People
Based on 5,000 exit interviews, learn the 9 keys to keeping your best people from walking out the door!
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9 Keys to Keep Your Best People from Walking Out the Door: Based on over 5000 exit interviews.
The research is clear. Your ability to keep your best people from walking out the door is a direct result of their manager's ability to connect with them and to understand what they need to be fully motivated and engaged. Connection begins with conversation, but most managers don't talk to their people enough or about the right things because they are confused and frustrated about what their people really want. Luckily, reverse engineering over 5,000 exit interviews gives us significant clues as to what workers really want and what employers need to deliver to keep their teams together during this time of immense change.
Take-aways:
A practical model, based on over 5,000 exit interviews and updated to include the latest international research to increase employee motivation and wellbeing.
An understanding of how you, the leader, directly impact your team’s performance and engagement and what you can do about it.
A proven framework to help inspire, measure and manage high performance (especially with a remote or hybrid workforce)
About Kim Seeling Smith
Kim Seeling Smith is a Business Futurist who helps organizations thrive through the rapidly changing world of AI and the Polycrisis (where multiple crises intersect and affect each other). Recognised by Sir Richard Branson for her thought leadership on the Future of Work, named a Top 100 Thought Leader by Thinkers360, a Top 101 Global Influencer on Employee Engagement and author of Mind Reading for Managers. A go to commentator on The Today Show and many other print and radio media outlets.
Zubair Raffiq
Middle Management Through the Eyes of Senior Leadership
Reflections of middle management from an accomplished senior leader.
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Middle Management Through the Eyes of Senior Leadership
In this interview we explore:
1) As a senior leader what Zubair wishes he knew coming through the middle ranks;
2) What he looks for from his middle managers; and
3) What one thing would Zubair wants organisations to do to develop and empower their mid-level leaders.
About Zubair Raffiq
Inspired by the rhythm and impact of music, Zubair brings a dynamic approach to driving organizational change through people. Starting his career in engineering before transitioning to HR, he has led talent strategies and transformational initiatives across Asia Pacific and the Gulf, collaborating with diverse teams in fast-paced, matrix environments. Passionate about business partnering, talent management, and development, Zubair believes in leading by example and creating spaces where people can thrive. His work reflects a deep commitment to unlocking human potential and delivering business impact through the People function.
Nejat Abdurahman
Mastering the Art of Managing Up: Influence, Alignment, and Leadership for Career Growth
Build trust, influence decision-making and position yourself as a strategic leader: Manage Up!
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Mastering the Art of Managing Up: Influence, Alignment, and Leadership for Career Growth
In today’s fast-paced workplaces, middle managers must navigate complex relationships, align with senior leaders, and drive impact across their organizations. This session will equip you with the skills to "manage up" effectively—building trust, influencing decision-making, and positioning yourself as a strategic leader.
Through practical insights from The Art of Managing Up, you’ll learn how to strengthen relationships with executives, align priorities for organizational success, and enhance your leadership presence. Discover strategies to communicate with confidence, anticipate leadership expectations, and gain visibility for career growth.
Whether you’re looking to advance your career or increase your leadership effectiveness, this session will provide actionable tools to help you lead with influence, clarity, and strategic impact.
Key Takeaways
1. Understand the importance of managing up for all professionals, and how it can positively impact career growth, relationships, and organizational success.
2. Gain a clear understanding of what "managing up" truly means—building trust, influencing decision-making, and aligning with senior leaders.
3. Discover practical insights and strategies to help you manage relationships with senior leaders, ensuring alignment with their priorities and expectations.
4. Learn how to foster stronger relationships with executives, positioning yourself as a trusted partner and strategic leader within your organization.
5. Equip yourself with actionable tools to communicate effectively, gain visibility, and drive career advancement by managing up with confidence and clarity.
About Nejat Abdurahman
Nejat Abdurahman is a Keynote Speaker, Executive Trainer, and Leadership Expert specializing in strategic influence, relationship-building, and leadership development. As the Founder of N-BAC, she helps organizations develop leaders who can manage up, across, and down to drive collaboration, alignment, and business success. She is the author of The Art of Managing Up, a transformational book that provides leaders with a proven framework to navigate workplace dynamics, influence decision-making, and accelerate career growth.
Susanne Le Boutillier
Centred in the Eye of the Storm: Leading with Confidence in times of Complex Change
Feel more centred, less swept up by the storm and more confident in your ability to take the next right step when situations become complex.
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Centred in the Eye of the Storm: Leading with Confidence in times of Complex Change
When the pressure builds and complexity accelerates, middle managers can feel like they’re caught in a storm—expected to stay calm, steer the ship, and deliver results with limited control. In this practical and uplifting session, Susanne Le Boutillier will introduce the Centring Star framework: a powerful tool to help middle managers stay composed, confident, and effective in times of complex change. Susanne will offer actionable strategies — so leaders feel more centred, less swept up by the storm and more confident in their ability to take the next right step when situations become more than complicated.
About Susanne Le Boutillier
Susanne Le Boutillier is a seasoned executive who, like a savvy chef, knows how to mix a pinch of ambiguity, a dash of complexity, and a dollop of effective leadership to cook up success. With over thirty years of experience, she helps middle managers stay composed and turn mountains into manageable molehills. She inspires and equips leaders and teams to navigate complex change and come out the other side, centred, effective and leading with confidence.
Sally Foley-Lewis
5 Key Ingredients (& Secret Sauce) for High Performing Middle Managers
Middle Managers are like hamburgers! The best is in the middle. In this session I will share the 5 key ingregients (and secret sauce) for high performance in the middle.
Key messages to build the capability, capacity and confidence of your mid-level managers.
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The Five Ingredients of High-Performing Middle Managers Middle managers are the essential link between strategy and execution.
In “The Five Ingredients of High-Performing Middle Managers,” we explore the key elements that set exceptional leaders apart: values, self-awareness, legacy, communication, and developing others.
Middle managers will reflect on how values shape their leadership and how legacy defines their lasting impact. Self-awareness enables them to leverage strengths and address gaps, while communication fosters collaboration and trust.
The critical ingredient of developing others highlights the power of mentoring and growth in driving engagement and innovation. With real-world insights and practical strategies, this keynote provides a blueprint for leadership excellence.
Middle managers will leave equipped, inspired, and ready to lead with confidence, purpose, and impact—ensuring they not only manage but lift their teams to greater success.
About Sally Foley-Lewis
Sally Foley-Lewis inspires middle managers to be high performing, purposeful and productive. She ensures people reach their potential. Sally’s presentations and programs positively impact confidence, leadership and results. A multi-award winning global expert and Certified Speaking Professional, Sally has authored six books. The drive to support and skill middle managers comes from her own CEO and senior leadership experiences. Through presentations, keynote speeches, workshops and coaching - online and face-to-face - Sally skills, boosts productivity, confidence and self-leadership.
RESOURCES
Free resources to make your Muster experience perfect.
Workbook: a space to journal and set actions
Schedule: ensuring you plan your Muster and don't miss a session.
Tips to make your muster experience marvellous
Many of the speakers have generously offered resources throughout the Muster, we'll make sure you don't miss these.
MUSTER UP'25 PACK
The Management Toolkits from Middle Managers Online Muster are quite comprehensive. They've streamlined our processes with practical templates and resources.
Your Expert Host
Sally Foley-Lewis CSP MBA
Sally Foley-Lewis inspires and skills managers to be high performing, purposeful and productive. Obsessed with leadership and professional development that ensures people reach their potential, Sally’s presentations and programs positively impact confidence, leadership and results.
2024 Educator Award for Excellence - VSAI
2024 Bronze: ROAR Awards – Leadership Award
2024 Professional Speakers Australia: National President’s Award for Outstanding Contribution
2023 Gold: ROAR Awards – Service Business of the Year
2023 Silver: ROAR Awards – Best B2B Business
2023 Bronze: International Business Award – Thought Leader of the Year: Business Services
2023 Gold: Beam Australia Awards – Emerging Leadership
2023 Silver: Asia Pacific Stevie Awards – Thought Leader of the Year
2023 Woman to Watch in Management – Women in Biz Global
2021 USQ Outstanding Alumnus of the Year – Business and Enterprise
2021 Silver ROAR Success Awards – Leadership Award
Also, named a LinkedIn Top Voice, Breakthrough Speaker of the Year and Female Entrepreneur of the Year, she is a global Certified Professional Speaker, and has authored five books. The drive to support and skill middle managers comes from her own diverse roles, CEO and senior leadership experiences. She has also served on state and national boards. Sally delivers presentations, keynote speeches, workshops and coaching – live online and face-to-face - to skill managers, boost productivity, engagement and self-leadership.
Blending 20+ years of working with a diverse range of people and industries, in Germany, the Middle East, Asia and across Australia Sally has extensive qualifications, a wicked sense of humour and an ability to inspire and energise.
The Muster UP'25 Pack
Take it all... plus more
At over $10,462 in value you can continue your leadership and professional development journey beyond the three day Muster. the Muster UP'25 pack includes all of the following for only $A257.
ALL PRESENTATIONS
Download all the presentations so you can watch over and over to reinforce your leadership and professional development
VALUE: $9,000
Management Success Cards
65 colour-coded self-coaching management skills cards
VALUE: $57
VALUE: $35
VALUE: $35
VALUE: $20
VALUE: $20
VALUE: $35
Your choice of assessment. DISC, Motivators or Emotional Intelligence: this includes the assessment, personalised report and debrief session.
VALUE: $250
FAQs
Where's the Middle Managers Online Muster held?
The whole Muster is totally online. You can watch from anywhere: your lounge room, office or back garden!
How does the Middle Managers Online Muster work?
Once you register you will receive a confirmation email to confirm your virtual seat. Just before the Muster begins you will be emailed with the special link to access the Muster.
You have 24 hours to view a day's content; i.e. From 9am AEST you will have 24 hours to view Day One, then from 9am AEST on day two you will have 24 hours to view Day Two; and then from 9am AEST on day three you will have 24 hours to view Day Three.
AEST: Australian Eastern Standard Time
If you would like to download the recordings and view at your own pace you can buy the Muster UP'25 pack: click here.
How much is the Middle Managers Online Muster?
Free! Totally free!
How cool is that?!?
If you want to keep all the recordings and grab amazing resources you can buy the Muster UP'25 pack: click here.
How much is the Muster UP'25 pack?
All of the Middle Managers Online Muster 2025 presentations: value $9,000
Set of Management Success Cards: value $57
Book Pack: all of Sally's books:
The Productive Leader
SPARK: 9 Simple Strategies to Ignite Exceptional Self-Leadership
Successful Feedback
DELEGATE
The Middle Matters
... value $155
Your choice of assessment: DISC, Motivators, Learning Styles of Emotional Intelligence: value $250
TOTAL VALUE: $9,462
YOUR INVESTMENT: $A257
Click the button above to MusterUP'25.
When is the Middle Managers Online Muster
Thursday 11th September, Friday 12th September and Saturday 13th September 2025 Australian Easter Standard Time - Brisbane / AEST. Please check the Time Converter to ensure you attend on the correct days.
What are the timings for the Middle Managers Online Muster?
Each day’s videos will go live at 9am AEST (check your time zone here) and you will have 24 hours to watch these. Each day you will be emailed the next link for the next day’s videos.
Can I share the videos with my team?
With all due respect to the generosity of the experts and thought leaders who have given their time and wisdom freely, it would be appreciated if your team members registered themselves.
The advantage of each team member registering separately is that they can manage the viewing to suit their daily schedule and location.
Your team members can register and watch the videos FREE over the 3 days of the Muster.
What's the schedule for speakers for the Muster?
Each day you will have access to that day’s presenters videos and you can watch them in any order. When you register you will have access to the full speaker schedule.
Copyright Sally Foley-Lewis 2025, All Rights Reserved
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