25 Nov 2019 | Communication skills, General Productivity
A new house is being built across the street. When the wall framing was being installed, the radio was blaring all day – we can discuss music choice another time – and all the while the music was at top volume I could hear the men yelling out,...
6 Oct 2019 | Communication skills, General Productivity
Although Matthew was a horrible boss, in regards to lacking charm and manners, the one thing you never were confused about was what he expected! In some regards it made working for him a little bit more bearable given his distinct lack of kindness and manners....
21 Sep 2019 | Communication skills, General Productivity
Mark left Luke’s office confused and annoyed because of one simple, well intended sentence! Mark’s progress on a job had just come to a grounding halt. As soon as Mark walked into Luke’s office, Luke’s stress levels rose. Luke was in the midst...
21 Aug 2019 | Communication skills, General Productivity
Communication impacts productivity! If you can’t be clear, complete, correct AND heard then your message will be missed, deleted or distorted! When information is missed, deleted or distorted you know that can gravely impact productivity. Even if the impact is...
12 Aug 2019 | Communication skills, General Productivity
Him: “He heard you or he hurt you? I didn’t quite get what you said.” Me: “He heard me.” It’s interesting how similar these two words sound. When we are not heard we often feel hurt! Many years ago, whilst living in Germany, I...
21 May 2019 | Communication skills, General Productivity
I’m a fan of criminal shows: Law and Order, Manhunt, Suits (okay, I don’t watch Suits for just the criminal element)! In a Manhunt episode there was a scene with a lawyer and the officer in charge of the case discussing whether they had enough evidence to win and put...
