Is this a coincidence?

Is this a coincidence?

So, last Saturday (17th) was International Day of Listening and this week (19th – 25th) is International Week of Happiness at Work! Is this a confidence that happiness at work follows listening? Probably, right? But what a great and somewhat logical coincidence!...
International Day of Listening

International Day of Listening

What a great skill to celebrate, and to celebrate on an international scale. think of all the historical tragedies that could have been avoided if listening was better … wars, assassinations and massacres could have been, I’d like to believe, totally...
Questions Save You Time and Energy

Questions Save You Time and Energy

As a manager, the pressure to have all the answers looms large. It’s either a pressure driven by time – it’s just easier to give the answer and move the issue along quicker. Or, it’s pressure driven by responsibility – being in a position...
No one cares and they’re not listening!

No one cares and they’re not listening!

As a participant in a thought leadership program a few years ago the key lead facilitator once said, “No one cares and they’re not listening.”  “That’s a bit harsh … actually, ouch, that’s really harsh!” I thought. But...