19 Sep 2023 | Communication skills, Middle Manager
Do you have five generations working in your workplace? If not, do you know how many currently work in your workplace? How many generations do you lead and manage? I’ve recently learned, and have to say, I’m not that impressed with one of the newer names...
20 Sep 2022 | Communication skills, Middle Manager
So, last Saturday (17th) was International Day of Listening and this week (19th – 25th) is International Week of Happiness at Work! Is this a confidence that happiness at work follows listening? Probably, right? But what a great and somewhat logical coincidence!...
13 Sep 2022 | Communication skills
What a great skill to celebrate, and to celebrate on an international scale. think of all the historical tragedies that could have been avoided if listening was better … wars, assassinations and massacres could have been, I’d like to believe, totally...
26 Jul 2022 | Communication skills, Middle Manager
Middle Managers need extra flexibility in their communication skills compared to many others within the business. Upline The way they report to, speak up (and sometimes speak out), and interact with senior leadership taps a certain way of communicating that...
19 Jul 2022 | Communication skills
As a manager, the pressure to have all the answers looms large. It’s either a pressure driven by time – it’s just easier to give the answer and move the issue along quicker. Or, it’s pressure driven by responsibility – being in a position...
12 Jul 2022 | Communication skills
As a participant in a thought leadership program a few years ago the key lead facilitator once said, “No one cares and they’re not listening.” “That’s a bit harsh … actually, ouch, that’s really harsh!” I thought. But...
