Management Coaching Moment #11

TweetAll the names changed to save the innocent, guilty and goofy 😉 When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bravely undertaken the task once only to be judged by those present and more experienced (we’ll call them the B-team), that she had not completed it properly and what she had done was wrong....
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10 Tips for Handling Difficult Conversations

TweetI created this ~8 min video to give you some tips for handling difficult conversations. Let’s face it, you will, at some point, be faced with having to initiate or be in a difficult conversation. I know these will help. Please share any other tips you...
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Management Coaching Moment #10

TweetAs part of a laser sharp (quick and targeted) coaching session, a business owner was describing what and how they wanted to discuss issues in a meeting with the more senior staff. The business owner was aiming for a consultative approach to the whole meeting and each topic. While a consultative approach is great for building engagement and ownership among the whole team, I had to ask the...
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Management Coaching Moment #9

TweetBusiness Owner: I’ve implemented weekly sessions with the staff and they have goals they’re working towards. The process seems to be working really well but now I’m getting a bit bogged down in the goal setting each week. Me (Coach): What specifically is it about the goal setting that is getting you bogged down? Business Owner: Setting the goals for the staff each week. Me...
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Self-awareness and management

TweetHow important is self-awareness for being a good manager? When you think of all the managers – bosses – you’ve worked for and with over the years, how much self-awareness do you think they possessed (or were they just possessed ;-))? Self-awareness gives you the power to adapt, communicate with, influence, and build and maintain a team.  To my way of thinking when we have...
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