One bad apple, why treat the whole barrel?

TweetAs the manager, have you put the whole team through conflict resolution or interpersonal communication skills training just because one person in the team seems to be creating hell for everyone else? … have you had full staff meetings just to discuss and remind staff how important it is to communicate clearly and kindly with each other, to demonstrated mutual respect? … have you...
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More Issues Than Vogue

TweetSo how do you handle that one person in the team who needs to wear this everyday (if for no other reason than a public service warning to the others): (Photo source: Pinterest) Issues – My brother’s girlfriend had to be taken to hospital last night – My washing machine broke and flooded the house – My dog had to be taken to the vet – My flatmate stole my...
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Management Coaching Moment #8

TweetManager: I have a meeting this afternoon with three key decision makers in the organisation, one is my direct boss, and I know the result I want and I can guess the specific resistance each of the decision makers would have to what I want, so I need to strategise how I can approach the meeting, what are my winning arugments, what language do I use so I can successfully negotiate giving them...
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Actually, it’s NOT all about you!

TweetAt some point during training and coaching managers, I hear: ➤ “My time is so consumed by resolving problems and issues which my staff should be able to do on there own.” ➤ “I’m sick of wasting my time having to tell my team what to do, when they should already know.” ➤ “I don’t understand why my staff can’t solve their own...
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