Recruitment and Delegation: more linked than you may first think

TweetIn my latest edition of Dear Workforce, the following Q&A was posed: “Q: What do recruits want most today? Is money still the key factor or is professional development more important? It’s sometimes hard to tell what we should tout. A: Recruits tend to view professional development as the most important factor in switching positions. Making more money is certainly very...
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There is no negative feedback

TweetI’m known for getting on my soapbox when it comes to quality feedback. I believe all feedback, delivered well, is positive. When mistakes are made, performance has dropped, sabotaging is in play, skills doesn’t match standards these are often thought of as needing the tough conversation. Think again. Almost all of the time your team members want to know how well they are...
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3 questions that help avoid that urgent slog to nowhere

TweetImagine (or maybe you live this)… It’s Wednesday afternoon and you’ve been asked to drop everything and prepare a letter, report, presentation for someone. It’s urgent. Your adrenaline kicks in so your whip out your superhero cape and direct all your attention to attending to the request. All that your were working on, your ToDo list, possibly even your scheduled...
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One bad apple, why treat the whole barrel?

TweetAs the manager, have you put the whole team through conflict resolution or interpersonal communication skills training just because one person in the team seems to be creating hell for everyone else? … have you had full staff meetings just to discuss and remind staff how important it is to communicate clearly and kindly with each other, to demonstrated mutual respect? … have you...
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More Issues Than Vogue

TweetSo how do you handle that one person in the team who needs to wear this everyday (if for no other reason than a public service warning to the others): (Photo source: Pinterest) Issues – My brother’s girlfriend had to be taken to hospital last night – My washing machine broke and flooded the house – My dog had to be taken to the vet – My flatmate stole my...
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