Management Coaching Moment #9

TweetBusiness Owner: I’ve implemented weekly sessions with the staff and they have goals they’re working towards. The process seems to be working really well but now I’m getting a bit bogged down in the goal setting each week. Me (Coach): What specifically is it about the goal setting that is getting you bogged down? Business Owner: Setting the goals for the staff each week. Me...
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Management Coaching Moment #7

TweetManager:  He’s come across as though he understands the importance of getting the work done, i.e. providing the service to the client, but when we it comes to our weekly meeting, the work’s not done and all I get is, “Oh, I didn’t have time.” The thing is, I know he had the time; I know he knows that the client-specific work is the core of his job; I know he...
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Management Coaching Moment #6

TweetI responded to a question asked in a discussion forum and as I read the question, I thought to myself, ‘if I had a dollar for every time this type of question gets asked, I’d be very rich.’  Although not strictly a coaching moment, it certainly is akin to many coaching (and training) moments I’ve had with managers. The content is as it appeared in the discussion,...
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Management Coaching Moment #4

TweetAnother real management coaching moment: Manager: The team mood is really off at the moment.  I don’t understand why they’re so angry: the last time we had to make big changes around here, the board made the decisions and directed us managers to make it happen, the staff ended up going on strike because they weren’t consulted. So this time, we spent weeks and weeks...
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Deliberating Management Decision Making

Tweet I recently decided to delete one of my two business/like/fan facebook pages: it was time to streamline and be even more diamond-focused in my approach and offering.  The pending ‘dead’ page was my first ever business social media interface, it’s where I managed to connect with many people, it was the beginning ofmy business… do you get the sense of my connection to...
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