Management Coaching Moment #4

TweetAnother real management coaching moment: Manager: The team mood is really off at the moment.  I don’t understand why they’re so angry: the last time we had to make big changes around here, the board made the decisions and directed us managers to make it happen, the staff ended up going on strike because they weren’t consulted. So this time, we spent weeks and weeks...
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Deliberating Management Decision Making

Tweet I recently decided to delete one of my two business/like/fan facebook pages: it was time to streamline and be even more diamond-focused in my approach and offering.  The pending ‘dead’ page was my first ever business social media interface, it’s where I managed to connect with many people, it was the beginning ofmy business… do you get the sense of my connection to...
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Management Delete

TweetI was listening intently on a webinar, where the presenter was talking about pitches and sales; she stated the following statistic (I’ll paraphrase):   … Decision makers take approximately 2.7 seconds on an email and 5 – 7 seconds on the phone to decide if they will: 1.  read on, 2.  forward it on, or 3. delete it / switch off and stop listening! Managers...
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Communication: Being heard, being valid, being valued

TweetThose of you who know me, know I’m an observer of process. I like to look at what’s going on in the room, what’s not being said (put my interpretation to it), who talks to whom openly or whispers to the sides, gauge the non-verbals, etc. It gives me a real buzz. Last night, I observed and therefore was given a huge reminder of the importance of people wanting to feel...
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The real cost of your management decisions

TweetIn every decision we make, there will be consequences, obviously, and most of the time we are all aiming for positive and profitable outcomes. Quite often a sense of urgency calls on the manager to make decisions on the ‘fly, instantly!  The pressure to make the right decision can be daunting.  Stress and lack of time combined can mean that many alternatives, options, impacts,...
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