An uncomfortable hour versus years of poor performance?

TweetDo you know your company’s/organisation’s policy for performance management? Every leader needs to be aware of it so they can act in accordance with it’s guidelines or steps. Chat with your HR person to find out more. I’m having lots of coaching conversations lately which involve managers dealign with long time poor performance, for years in some instances. The...
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Management Coaching Moment #11

TweetAll the names changed to save the innocent, guilty and goofy 😉 When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bravely undertaken the task once only to be judged by those present and more experienced (we’ll call them the B-team), that she had not completed it properly and what she had done was wrong....
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10 Tips for Handling Difficult Conversations

TweetI created this ~8 min video to give you some tips for handling difficult conversations. Let’s face it, you will, at some point, be faced with having to initiate or be in a difficult conversation. I know these will help. Please share any other tips you...
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Management Coaching Moment #10

TweetAs part of a laser sharp (quick and targeted) coaching session, a business owner was describing what and how they wanted to discuss issues in a meeting with the more senior staff. The business owner was aiming for a consultative approach to the whole meeting and each topic. While a consultative approach is great for building engagement and ownership among the whole team, I had to ask the...
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Management Coaching Moment #9

TweetBusiness Owner: I’ve implemented weekly sessions with the staff and they have goals they’re working towards. The process seems to be working really well but now I’m getting a bit bogged down in the goal setting each week. Me (Coach): What specifically is it about the goal setting that is getting you bogged down? Business Owner: Setting the goals for the staff each week. Me...
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