Successful Feedback - Available on Kindle Only - click image in product description
Managers and leaders often experience giving feedback the same as having teeth pulled without the painkillers. Ouch!
Successful Feedback contains a proven formula for giving and receiving feedback that:
1. is solutions oriented with a commitment for change
2. encourages an open and positive conversation
3. avoids the grumpy, defensive retaliatory response
This is a 'how-to' that anyone can pick up and follow instantly. It's set out in easy-to-follow steps and the real cases clearly demonstrate how the formula really does work.
A vital tool for every manager.
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