P&M 34: Communication Issues That Negatively Effect Leadership

So many articles are written about the top horrible things bosses do; the 10 worst communication styles; or top 10 issues employees rate of their bosses; etc. etc. I picked up The Top Complaints from Employees About Their Leaders and it struck me: so often these articles list the bad traits, behaviours, etc. but don’t go nearly deep enough into how these can be addressed.

In this episode of People & Management, I’m going to unpack these top complaints and give some strategies to overcome them.

The top complaints are:

  1. Not recognising employee achievements
  2. Not giving clear directions
  3. Not having time to meet with employees
  4. Refusing to talk to subordinates
  5. Taking credit for others’ ideas
  6. Not offering constructive criticism
  7. Not knowing employees’ names
  8. Refusing to talk to people on the phone/in person
  9. Not asking about employees’ lives outside work

As you listen to this podcast, ask yourself if any of these complaints apply to you. As I unpack the complaints and offer strategies decide what action you will take to make your leadership more effective.

Emotional intelligence underlies some of these complaints: when emotion is high, logic is low. When you are self-aware, you can check your emotions then you are better placed to use logic, to build relationships, to build trust, to reconnect the human part of human relations.


Note: the article does give some advice and is worth reading: https://hbr.org/2015/06/the-top-complaints-from-employees-about-their-leaders


Podcast with Scott Arbuthnot: Quality Executive Coaching

Website: http://www.sallyfoleylewis.com/pm-33-exploring-quality-executive-coaching-with-scott-arbuthnot/

iTunes: https://itunes.apple.com/au/podcast/p-m-33-exploring-quality-executive/id905828790?i=355665740&mt=2

Stitcher: http://www.stitcher.com/podcast/people-management-with-sally-foleylewis?refid=stpr

Do you want to improve yours or your teams Interpersonal Communication Skills, please contact me today sally @ sallyfoleylewis.com to arrange training or coaching.

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