Feedback Boosts Productivity
So many of my clients ask me about how they can have more effective feedback conversations and even some of them ask me how to actually have a feedback conversation, because they’re avoiding them. And when you avoid feedback conversations you’re actually interfering with the potential for greater productivity.
So, here are three feedback conversation tips:
1: Be specific. If it’s praise or if it’s something you need to correct then you need to be truly specific about what the behaviour or the performance or the result you need. If you’re not specific then there’s the change that people can escape out of it. “That wasn’t me!” The blame goes elsewhere.
2: Remember that feedback is about change. It’s not about you saying “Hey good job,” good job on what? It’s not about “Hey you did that bad.” “What did I do bad?” You’re actually having a change conversation. That’s where I want your mindset to be. You want to help that person be able to work through change.
3: I think this the most important of all when it comes to feedback conversations. Follow up! You need to follow up, so many leaders don’t follow up and therefore they get upset because their staff don’t do anything. A leader needs to follow up, that means it says the message that the employee is important, it says to the employee that what you are doing is really important and that’s where our productivity gets boosted.
If you have any questions let me know.
You can check out the video here:
If feedback conversations are a challenge for you check out Successful Feedback: How Leaders Can Increase Performance, Motivate and Engage Their Team, click here.