An uncomfortable hour versus years of poor performance?

  Do you know your company's policy for performance management? Every leader needs to be aware of it so they can act in accordance with it's guidelines or steps. Chat with your HR person to find out more. I'm having lots of coaching conversations lately which involve managers dealing with long time ...


Empowering Through Body Language

  I saw this 6 minute video by Amy Cuddy (body language expert) and I wanted - no, had - to share it with you. It's worth 6 minutes of your time. Check it out, Amy talks about how 2 minutes and tiny tweaks can make big changes. Let me know what you ...


Recruitment and Delegation: more linked than you may first think

In an edition of Dear Workforce, the following Q&A was posed: "Q: What do recruits want most today? Is money still the key factor or is professional development more important? It's sometimes hard to tell what we should tout. A: Recruits tend to view professional development as the most important factor in switching ...


Interview: Tools to be a Successful Manager

Adrienne McLean from The Speakers Practice hosts a regular google hangout. It was great fun chatting about management and being my first hangout. Adrienne's edited and posted it to youtube for you to check it out below or if it's not loaded below copy paste: http://youtu.be/53nemHtE8_o ~26 min In half an hour, I went for what ...


Is there negative feedback?

  I'm known for getting on my soapbox when it comes to quality feedback. I believe all feedback, delivered well, is positive. When mistakes are made, performance has dropped, sabotaging is in play, skills doesn't match standards these are often thought of as needing the tough conversation. Think again. Almost all of the ...


Management Mastery Moment #11

  All the names changed to save the innocent, guilty and goofy ;-)   When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bravely undertaken the task once only to be judged by those present and more experienced ...


3 questions that help avoid that urgent slog to nowhere

  Imagine this (or maybe you live this)... It's Wednesday afternoon and you've been asked to drop everything and prepare a letter, report, presentation for someone. It's urgent. Your adrenaline kicks in so you whip out your superhero cape and direct all your attention to completing the task. All that you were ...


One bad apple: treat the whole barrel?

  As the manager, have you put the whole team through conflict resolution or interpersonal communication skills training just because one person in the team seems to be creating hell for everyone else? ... have you had full staff meetings just to discuss and remind staff how important it is to communicate ...


More Issues Than Vogue

  So how do you handle that one person in the team who needs to wear this t-shirt everyday (if for no other reason than a public service warning to the others): (Photo source: Pinterest) Issues My brother's girlfriend had to be taken to hospital last night My washing machine broke and flooded the house My ...


Managers: Are you at your best?

  I saw this article about exercises that uses three things that are in your office or in a meeting room near you! "12 exercises deploying only body weight, a chair and a wall, it fulfils the latest mandates for high-intensity effort, which essentially combines a long run and a visit to the weight ...


Another example of, ‘it’s not all about you’ (even when it is)

  Interesting leadership discussion (another coaching moment):   I challenged the leader to think about the most difficult person they deal with and find a way to bring that person on board; to consider how they can improve the relationship. We explored the option of identifying the communication preferences of the 'difficult' person rather ...


Managers, mind the gap!

  While standing on the train station platform waiting, waiting, waiting I realised I was staring at the ground and more precisely, staring at the message 'mind the gap'. It's bizarre where inspirational, Yoda-like brilliance emerges from (well, okay, maybe not as impressive as Yoda). That stencil had me thinking about what ...


10 Tips for Handling Difficult Conversations

I created this ~8 min video to give you some tips for handling difficult conversations. Let's face it, you will, at some point, be faced with having to initiate or be in a difficult conversation. I know these will help. Please share any other tips you have.   Dealing with difficult employees and situations ...


Management Mastery Moment #10

  As part of a laser sharp (quick and targeted) coaching session, a business owner was describing their forestation with the amount of time taken in meetings and the level of engagement during meeting. The business owner also described what and how they wanted to discuss issues in a meeting with ...


Management Mastery Moment #9

Business Owner: I've implemented weekly sessions with the staff and they have goals they're working towards. The process seems to be working really well but now I'm getting a bit bogged down in the goal setting each week. SFL (me): What specifically is it about the goal setting that is getting ...


Self-awareness and Management

How important is self-awareness for being a good manager? When you think of all the managers - bosses - you've worked for and with over the years, how much self-awareness do you think they possessed (or were they just possessed ;-))? Self-awareness gives you the power to adapt, communicate with, influence, and ...


Management Mastery Moment #8

Manager: I have a meeting this afternoon with three key decision makers in the organisation, one is my direct boss, and I know the result I want and I can guess the specific resistance each of the decision makers would have to what I want, so I need to strategise ...


I hate being a manager!

At a recent presentation on management skills, as part of the opening I asked the audience - all managers in the IT industry -  who knows they do not like managing. It was great to see an honest and open response with one manager quite animated about detesting being a manager. As the ...


Management Mastery Moment #7

Manager:  He's come across as though he understands the importance of getting the work done, i.e. providing the service to the client, but when we it comes to our weekly meeting, the work's not done and all I get is, "Oh, I didn't have time." The thing is, I know ...


Management Mastery Moment #6

I responded to a question asked in a discussion forum and as I read the question, I thought to myself, 'if I had a dollar for every time this type of question gets asked, I'd be very rich.'  Although not strictly a coaching moment, it certainly is akin to many ...


Successful Feedback - Read Chapter 1 Today

The Productive Leader: Read Chapter One now (for free)

Whitepaper - Productive Leadership - download your copy today

Sally's latest tweets

"How the era of the remote worker complicates management. #productiveleadership #management #flexibleworking https://t.co/r4bROAScg7"
""Sally Foley-Lewis presented a workshop for our team last week! Brilliant! If you're looking for someone to turn on… https://t.co/UZiWNXPodn"
"THE DIGITAL HUNT FOR BOOSTED PRODUCTIVITY! Have you ever started searching for apps and software to help improve… https://t.co/xPy6aZHcN1"

Client Testimonials

Wow, is short of explaining how awesome I find Sally and regard her expertise. Her knowledge, understanding and expertise in training people to be better managers is simply amazing. Having managed people for the many years I found her advice real, easy to implement and has had a massive impact on how I will manage people in the future. Thank you Sally.

Sean Grabbelaar, Retail Manager & Start Up Entrepreneur

It was a pleasure to work with Sally Foley-Lewis on a project where Sally organised over 120 attendees for a training seminar with four speakers. Sally’s approach was professional, supportive, friendly and informative before, during and after the event. Sally ran the seminar and her approach as a MC was of the highest of standards.

Adrienne McLean, Helping Professionals Get More Clients

Sally was the MC and presented at a skills forum where I was also presenting. Sally’s engagement with the participants was a delight to watch and equally to experience. The content of her session was high quality and demanded attention. Her humour and warmth made her presentation very memorable.

Frances Cahill, Elevator Pitch Polisher | Wordsmith

Sally Foley-Lewis coordinated an excellent Resilience, Confidence & Self-Esteem Seminar for a large group of public speakers. I recommend Sally as a leader who is supportive, informative and highly professional.

Charmaine Burke, Training Director, Art of Communicating

I was so pleased and honoured that you accepted our invitation to present as the opening keynote speaker. I knew your presentation would be engaging and thought provoking – but you completely exceeded any expectations with regards to your humour, candid approach and the quality and depth of the information you provided.

Karoline Cummin, Samford & District Chamber of Commerce