How to review documents your team members write

  By Desolie Page from Perfect Pages As a manager or team leader, you may have to review documents written by members of your team. It doesn’t have to be a daunting task. Let’s ask some basic questions: Is there a written procedure for reviewing documents? How does your review fit into the overall process? Will ...


Management Mastery Moment #12 – Engaging your people

  Engagement in a project or process needs to start long before you think it should! It starts with problem identification and opening a dialogue about what the problem really looks like. Yes, you might know what the problem is, however if you ask your team how they see the situation, it ...


Being Sent To Training…

sAs a speaker, trainer and facilitator there are thousands of a-ha / light bulb moments occurring throughout the client engagement: for them and me! Here's one of my light bulbs that's been flickering for a little while. It has to do with the programs I've been involved in where the ...


Managing Your Social Interactions & Networks

  This post is based on a presentation I gave at the Executive Assistant Network Brisbane Conference 2015. The presentation was to EAs and PAs aiming to help them: 1) be more aware of how much they already network, internally probably more so for some than others, than externally. 2) pay attention to ...


Learned Helplessness

One common complaint managers have is that they have staff who don't take the initiative, staff who don't think for themselves. I also hear a lot of managers using control as a reason for not feeling as though they can initiate or take opportunities. This may be a type of learned ...


“When every conceivable bad thing has just happened to you”

I sent this out in a quick email and thought it might be better to share it here so as to encourage a more open conversation: I don't normally, actually ever, send you anything without having tested or had a good thorough look through it ... BUT ... [you knew that was ...


Put some perspective on your productivity!

Get real, you are going to multitask! Get real, you are going to have struggles with procrastination! Get real, you are going to get a cold or flu, or a loved one will get sick, and that means you can't keep your focus on the 57 tasks you have marked as urgent ...


E for Expectations

Click on the picture above: Short and sharp video to spark your ‘thinking flame’! (or click here) This 30-second management tip is inspired by the letter E! If your expectations are not clear, understood, correct or complete then you are responsible, to a large extent, for errors, over-runs, budget blow-outs, misunderstandings, arguments… ...


5 Ways to Better Employee Retention

  What made you leave your last job? What made you leave any job? I left jobs because: I was abused my the boss I was not challenged enough The role was dumbed down and opportunities to grow in the role were cut off Organisational change meant narrowing of role responsibilities when I wanted more challenge The boss was ...


You Are A Role Model [Video]

Click on the picture above: Short and sharp video to spark your ‘thinking flame’! (or click here) What are you doing to be the best role model your team needs to see, hear, feel, understand, and believe in? In short: What message does your role modelling give to your team? ... and ... Are you okay ...


B for Balance

Click on the picture above: Short and sharp video to spark your 'thinking flame'! (or click here)   This 30 second management tip is inspired by the letter B! You’ve got a lot to prove as a manager, leader or business owner: you’ve got to prove yourself to your boss, to your shareholders, to your ...


A for Available, Accessible & Approachable

Click on the picture above: Short and sharp video to spark the thinking flame! (or click here) Inspired by the letter A: think about how available and accessible you are for your team. Quite often managers, leaders and business owners who are unavailable, uncontactable, off the radar ... you get my drift ...


Are you a rule maker or a rule breaker?

  You have to give yourself 5 minutes to check out this link: the 3 minute video is brilliant. I want you to really start thinking about your own local rules and how they impact on: productivity time management innovation morale bottom line costs Get out of your own way     Source: Deloitte. If this inspires you to review ...


Refresh and Ready

Welcome to the end of October, already! How are you? Are you ready for the end of year? Are you ready for a bigger, better and more successful 2015? Are you even thinking about next year, yet?   It's still me, Sally, sending you your Management Success Briefs. The same great package of ...


An uncomfortable hour versus years of poor performance?

  Do you know your company's policy for performance management? Every leader needs to be aware of it so they can act in accordance with it's guidelines or steps. Chat with your HR person to find out more. I'm having lots of coaching conversations lately which involve managers dealing with long time ...


Empowering Through Body Language

  I saw this 6 minute video by Amy Cuddy (body language expert) and I wanted - no, had - to share it with you. It's worth 6 minutes of your time. Check it out, Amy talks about how 2 minutes and tiny tweaks can make big changes. Let me know what you ...


Recruitment and Delegation: more linked than you may first think

In an edition of Dear Workforce, the following Q&A was posed: "Q: What do recruits want most today? Is money still the key factor or is professional development more important? It's sometimes hard to tell what we should tout. A: Recruits tend to view professional development as the most important factor in switching ...


Interview: Tools to be a Successful Manager

Adrienne McLean from The Speakers Practice hosts a regular google hangout. It was great fun chatting about management and being my first hangout. Adrienne's edited and posted it to youtube for you to check it out below or if it's not loaded below copy paste: http://youtu.be/53nemHtE8_o ~26 min In half an hour, I went for what ...


Is there negative feedback?

  I'm known for getting on my soapbox when it comes to quality feedback. I believe all feedback, delivered well, is positive. When mistakes are made, performance has dropped, sabotaging is in play, skills doesn't match standards these are often thought of as needing the tough conversation. Think again. Almost all of the ...


Management Mastery Moment #11

  All the names changed to save the innocent, guilty and goofy ;-)   When we met, Jean, a new manager, was expressing a major concern for taking on a specialised task within her new role. Jean had bravely undertaken the task once only to be judged by those present and more experienced ...


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Wow, is short of explaining how awesome I find Sally and regard her expertise. Her knowledge, understanding and expertise in training people to be better managers is simply amazing. Having managed people for the many years I found her advice real, easy to implement and has had a massive impact on how I will manage people in the future. Thank you Sally.

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It was a pleasure to work with Sally Foley-Lewis on a project where Sally organised over 120 attendees for a training seminar with four speakers. Sally’s approach was professional, supportive, friendly and informative before, during and after the event. Sally ran the seminar and her approach as a MC was of the highest of standards.

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Sally was the MC and presented at a skills forum where I was also presenting. Sally’s engagement with the participants was a delight to watch and equally to experience. The content of her session was high quality and demanded attention. Her humour and warmth made her presentation very memorable.

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Sally Foley-Lewis coordinated an excellent Resilience, Confidence & Self-Esteem Seminar for a large group of public speakers. I recommend Sally as a leader who is supportive, informative and highly professional.

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